Case Study
"Above all, we stand for what connects us all: our love for bicycles."
How the bike brand, ROSE Bikes, uses community-powered tech to connect its online shoppers with real cyclists from its family of bike lovers.
127k conversations between ROSE's expert product users and its online shoppers
4.6/5 avg. rating for all community conversations over 5 years since Jan. '19
25seconds avg. response time for all community conversations for Dec. 2023 - Jan. 2024
We weren't surprised, but we were delighted by the enthusiasm our community had for our products and their well-positioned, professional advice.